Empire Equipment & Repair delivers professional-grade shop equipment nationwide. Review our specific freight and delivery requirements below.
We provide freight shipping to the Lower 48 States.
For shipping to Alaska, Hawaii, or international locations, please contact us for a custom logistics quote before placing your order.
Standard order processing and fulfillment takes 6-10 business days. Delivery times may vary based on carrier schedules and seasonal demand.
All KATOOL and Rainier Engineering products ship directly from our partner fulfillment centers across the United States to minimize transit time.
Large equipment (Lifts/Tire Changers) is shipped via professional freight carriers. Please ensure your location is accessible for a full-size trailer.
You will receive a tracking number as soon as your equipment leaves the warehouse.
Most of our equipment (Lifts, Tire Changers, Compressors) is shipped via Heavy Freight.
Free or standard shipping rates apply to registered commercial addresses or the nearest carrier terminal.
For Two-Post and Four-Post Lifts, the customer must provide a forklift or similar machinery for unloading at the time of delivery.
If you do not have a forklift or a commercial dock, we can arrange for Terminal Delivery, where you can pick up your equipment at the carrier's local hub.
Certain delivery conditions require extra handling by the carrier:
$90 Flat Fee
$90 Flat Fee. Note: Liftgate is not available for most two-post or four-post lifts due to weight and length.
Customers are responsible for any fees incurred if the carrier is unable to complete a scheduled delivery.
Your signature on the Bill of Lading (BOL) is a legal confirmation that the shipment arrived in perfect condition.
Thoroughly check all crates and packaging for damage or missing pieces before the driver leaves.
If there is any damage, you must note it clearly on the delivery receipt/BOL.
Notify Empire Equipment & Repair of any concealed damage or shortages within 48 hours of delivery.
If the shipment is severely damaged, refuse the delivery and contact us immediately.
While we do not cover labor for repairs, Empire Equipment & Repair stands by our Warranty Policy. Replacement parts for shipping-related defects are provided at no cost to the customer, with free shipping included.
Contact our team for specific shipping quotes, special delivery requests, or clarification on our shipping policies.